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🔦+86 18058571329  ✉️info@bright-bird.com


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PRODUCT FAQ
  • 1. What kind of certificate do you have?

  • ✅BSCI

  • ✅ISO9001:2015

  • ✅CE & RoHS (EU market)

  • ✅UKCA (UK market)

  • ✅REACH compliant

  • ✅Waterproof and explosion-proof for certain models


  • 2. Do you accept OEM business?

  • Yes. We offer customized services including:

  • 👍Product color changes

  • 👍Logo placement

  • 👍Package design

  • 👍Graphic design support


  • 3. What is the delivery time for mass production?

  • ⏰40 days for existing products - OEM

  • ⏰60 days for new products - ODM


  • 4. How do you handle defective products?

  • We will analyze the problem and find a solution. If it is our mistake, we will negotiate with the customer for compensation;  if not, our engineers will help and solve the problem.


  • 5. Can I get samples from your factory?

  • Yes, we offer free examples for your next cooperation.

  • General samples: 7 days preparation, 10 days arrival.

  • Custom samples: 15 days preparation, 10 days arrival after design confirmation.

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Highly Recommend

They are all manufactured according to the strictest international standards. Our products have received favor from over 30 countries.

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