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🔦+86 18058571329  ✉️info@bright-bird.com


  • Product Details

PRODUCT FAQ


1. What kind of certificate do you have?

✅BSCI

✅ISO9001:2015

✅CE & RoHS (EU market)

✅UKCA (UK market)

✅REACH compliant

✅Waterproof and explosion-proof for certain models


2. Do you accept OEM business?

Yes. We offer customized services including:

👍Product color changes

👍Logo placement

👍Package design

👍Graphic design support


3. What is the delivery time for mass production?

⏰40 days for existing products - OEM

⏰60 days for new products - ODM


4. How do you handle defective products?

We will analyze the problem and find a solution. If it is our mistake, we will negotiate with the customer for compensation;  if not, our engineers will help and solve the problem.


5. Can I get samples from your factory?

Yes, we offer free examples for your next cooperation.

General samples: 7 days preparation, 10 days arrival.

Custom samples: 15 days preparation, 10 days arrival after design confirmation.


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